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Terms Of Service 

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Terms of Service

Welcome to The Jewel Boxes. By accessing or using our website https://thejewelboxes.com, you agree to be bound by the following Terms of Service. Please read them carefully before using our services.

1. General Conditions

  • These Terms govern your use of our website and services.

  • By visiting our site or purchasing from us, you engage in our “Service” and agree to these Terms.

  • We reserve the right to update, change, or replace any part of these Terms at any time without prior notice.

2. Eligibility to Use the Website

  • You must be at least 18 years of age or accessing the site under parental supervision.

  • You agree to provide accurate, current, and complete information when placing an order or creating an account.

3. Product Information

  • We make every effort to display product details, images, pricing, and descriptions accurately.

  • Due to lighting, screen settings, and handcrafted variations, actual product color or finish may slightly vary.

  • Product availability is subject to change without notice.

4. Pricing & Payments

  • All prices are listed in Indian Rupees (₹) unless stated otherwise.

  • Prices are subject to change without prior notice.

  • We accept secure online payments via authorized payment gateways.

  • The Jewel Boxes reserves the right to cancel orders due to pricing errors or payment issues.

5. Order Acceptance & Cancellation

  • An order is confirmed only after successful payment and order confirmation.

  • We reserve the right to refuse or cancel any order for reasons including stock unavailability, pricing errors, or suspected fraud.

  • Orders can be cancelled only within the time frame mentioned in our Cancellation Policy.

6. Shipping & Delivery

  • Shipping timelines are estimates and may vary based on location, courier partner, or unforeseen circumstances.

  • We are not responsible for delays caused by courier services, customs, or force majeure events.

  • Risk of loss passes to the customer upon successful delivery.

7. Returns & Refunds

  • Returns, exchanges, and refunds are governed by our Refund & Returns Policy.

  • Customized or personalized jewellery items are non-returnable.

  • Refunds are processed only after inspection of returned items.

8. Contact Information

For any questions regarding these Terms of Service, please contact us:

The Jewel Boxes
📍 Head Office: New Delhi, India
📧 Email: info@thejewelboxes.com